EMPOWERING LIVES: FINEST DISABILITY SUPPORT SERVICES IN SYDNEY, MOUNT DRUITT AND BEYOND
Step By Step Care has established itself as a beacon of hope and support for individuals living with disabilities in Mount Druitt. Our commitment to providing top-notch disability support services in Mount Druitt and Western Sydney has made us a trusted name in the field.
Step By Step Care offers a range of comprehensive and tailored support services right at your doorstep. We understand the difficulties faced by those living with disabilities and our trained, caring staff will make sure they get the right support to live more fruitful lives. From day-to-day support and therapy to Supported Independent Living to transport, we provide services tailored to improve your lives.
OUR STORY
Founded in 2021 by visionaries Magdy Andrawes and Matthew Daniel, Step By Step Care was born from a shared passion for making a difference in the lives of those with disabilities. With over three decades of combined experience in the therapy and disability sectors, our directors bring a wealth of knowledge and expertise to our services.
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At Step By Step Care, we believe that every individual, regardless of their abilities, deserves to be loved, respected, cared for, and empowered. This core belief drives our mission to provide holistic support to people living with disabilities, helping them reach their full potential and live their best lives.
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Our Vision
"Every individual deserves to be loved, respected, cared for and empowered.”
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Our Mission
“To empower and support people living with a disability to thrive and reach their potential. We aim to be your all-in-one provider to access a variety of services to assist you to live your best life!"
OCCUPATIONAL THERAPY
Our skilled Occupational Therapists are dedicated to enhancing the independence and quality of life for individuals with disabilities. We offer:
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Personalised assessments of support needs
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Coordination of respite care
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Housing assessment
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Transport assistance
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Assistive technology provision
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Orientation and mobility training
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Supported employment evaluation
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Paediatric interventions
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Home and vehicle modifications
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School, day care and home-based therapy sessions
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Supported Independent Living Assessments
PHYSIOTHERAPY
Our experienced Physiotherapists employ evidence-based practices for:
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Strength and flexibility
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Mobility and overall function
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Pain management
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Rehabilitation
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Prescription of mobility aids
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Falls prevention
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Gait retraining
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Hydrotherapy
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Capacity building
EXERCISE PHYSIOLOGY
Our qualified exercise physiologists focus on:
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Personalised fitness programs
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Lifestyle advice
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Management of chronic conditions
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Community integration through physical activities
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Prescription of exercise equipment
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Training family and support workers
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Participation in various activities for a more independent life
PODIATRY
Our podiatry services address:
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Foot, ankle, and lower limb conditions
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Prescription of orthotics and footwear advice
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Custom-made orthotics and medical-grade footwear
DIETETICS
Proper nutrition is crucial for overall well-being. Our dietitians provide:
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Personalised dietary assessments
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Meal planning assistance
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Support for texture-modified diets
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Guidance on independent food choices
PSYCHOLOGY
Our experienced psychologists offer:
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Psychological assessments
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Counselling services
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Evidence-based interventions for various mental health concerns
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Support for emotional regulation and behaviour management
BEHAVIOURAL SUPPORT THERAPY
Our Behavioural Support Therapy helps NDIS participants better understand and manage behaviours, emotions, and everyday challenges. We provide personalised and practical strategies designed around each participant’s goals, communication style, routines, and support needs.
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​Our Behavioural Support Therapy may assist with:
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Emotional regulation
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Behaviour management and positive support strategies
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Anxiety, stress, and frustration management
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Developing practical coping strategies
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Managing changes in routines and transitions
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Building confidence and self-esteem
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Improving social and communication skills
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Supporting positive relationships and community participation
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Developing daily living skills and greater independence
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Addressing challenges experienced at home, school, work, or in the community
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Personalised assessments and goal-focused support planning
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Guidance for families, carers, and support workers
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Ongoing progress monitoring and adjustment of support strategies
Our team works collaboratively with participants, families, carers, and other support professionals to create consistent strategies that encourage positive outcomes, greater confidence, and improved everyday wellbeing.
CHIROPRACTIC CARE
Using "The Step by Step Protocol" developed by Dr. Magdy Andrawes, our chiropractic services aim to:
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Restore spinal mobility
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Improve nervous system function
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Enhance overall health
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Address pain and discomfort
ALLIED HEALTH ASSISTANCE/ HABIT COACHING
Our Allied Health Assistant Support helps NDIS participants practise the skills, exercises, and strategies recommended by their treating allied health professionals. Working under the direction of the participant’s therapist, our Allied Health Assistants provide practical support that helps carry therapy goals into everyday life.
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Practising therapy-recommended exercises and activities
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Developing daily living and self-care skills
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Building communication and social skills
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Supporting mobility, movement, and coordination activities
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Reinforcing therapy strategies between appointments
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Developing practical routines and everyday skills
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Supporting community participation and independence
HABIT COACHING
Our Habit Coaching service helps participants establish positive routines, develop practical life skills, and work towards everyday goals. Support may include building personal care routines, daily planning, meal preparation, household organisation, task completion, and using practical tools such as checklists, prompts, and reminders.
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Building morning and evening routines
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Developing personal care and self-management habits
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Improving daily planning and time management
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Developing meal preparation and household routines
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Using checklists, prompts, and reminders
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Breaking goals into manageable steps
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Building confidence with everyday responsibilities
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Supporting consistent routines and independence
AT-HOME SUPPORT
We understand the importance of receiving care in one's own home. Our at-home support services include:
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Year-round availability
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Tailored assistance for various abilities and disabilities
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Multidisciplinary approach to improve independence
SUPPORTED INDEPENDENT LIVING (SIL)
Our SIL services offer:
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Shared living experiences with continuous support
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Assistance with household tasks
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Access to social activities
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Personal care and medication management
INTERPRETING SERVICES
We ensure effective communication for participants from diverse backgrounds by:
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Providing interpreting services during planned meetings
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Managing risks related to interpreting and translating services
JOIN THE STEP BY STEP CARE FAMILY
Whether you're seeking disability support services in Mount Druitt or anywhere else in NSW, Step By Step Care is here to guide you every step of the way. Our doors are open to participants up to 65 years, and we're ready to embark on this journey of growth and empowerment with you.
Take the first step towards a more independent and fulfilling life. Contact Step By Step Care today, and let's create a brighter future together.
OUR COMMITMENT TO YOU
At Step By Step Care, we're more than just a service provider – we're your partners in achieving a fulfilling and independent life. Our team of dedicated professionals works tirelessly to ensure that each participant receives personalised care tailored to their unique needs and goals.
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Participant-centred approach
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Commitment to quality and transparency
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Flexible service delivery options
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Ongoing support and advocacy
FLEXIBLE NDIS SUPPORT UNDER ONE PROVIDER
Managing multiple providers can become exhausting, especially when appointments, therapy sessions, transport, and support coordination are all happening separately.
Through our personalised NDIS disability support network across Sydney, participants can access a range of services through one connected team, including:
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Occupational therapy
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Physiotherapy
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Psychology
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Speech pathology
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Exercise physiology
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At-home support
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Supported Independent Living
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Dietetics
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Positive Behaviour support
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Allied Health Assistant
Having services connected often makes communication smoother for participants and families because support teams can work together rather than independently from one another.
Some participants may only need support in one area. Others may require a more involved combination of therapy, daily support, and allied health services. Both situations are common, and support should feel flexible enough to adjust accordingly.
TRANSPORT SUPPORT THAT HELPS PARTICIPANTS STAY CONNECTED
Transport is one of those supports people often overlook until it becomes difficult.
Getting to therapy appointments, attending community activities, running errands, or simply maintaining regular routines can quickly become stressful without reliable assistance in place.
At Step By Step Care, support at home is kept flexible because people do not all need help in the same way. Some participants may want a little assistance throughout the week, so daily routines feel less overwhelming. Others may need more regular support around mobility, personal care, or getting out into the community.
Support can include:
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Assistance around the home
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Help with meals and routines
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Personal care support
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Transport to appointments
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Community participation
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Day-to-day assistance when needed
Participants often feel more comfortable receiving support in their own familiar environment, where routines can be maintained.
Care services in Penrith helps reduce stress, makes daily activities and appointments easier to manage, and provides reliable support when needed. Through Step By Step Care, participants can also access allied health services, making support more convenient and coordinated for both participants and their families. The goal is to help people live comfortably and independently at home.
GET IN TOUCH TODAY
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Email: info@stepbystepcare.com.au
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Call: (02) 8488 8971
OPENING HOURS:
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In Clinic: Monday - Friday: 8 am - 6 pm
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Saturday: By appointment only
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Mobile, At-Home, And Community-Based Services: Flexible hours available by appointment
At Step By Step Care, we believe that with love, care, and support, you can achieve anything. Let us help you towards more growth and empowerment. Together, we'll take it step by step towards a brighter, more independent future.
FIND US
OPENING HOURS:
In Clinic
Mon - Fri 8am - 6pm
Saturday - By Appointment Only
Mobile | At Home |
Community based Service.
Flexible hours available by appointment only.
(Please contact our office during business hours to arrange)